Question 1

How do I book a car with isscars in Agadir?

Accepted Answer

You have three options: use the booking form on our website, send a WhatsApp or SMS to +212633009207 — the quickest route, with replies within the hour during the day — or email contact@isscars.com for more complex requests. No need to visit any office: we deliver to Al Massira Airport, your hotel or any address in Agadir.

Question 2

What if my plans change — can I modify or cancel my booking with isscars?

Accepted Answer

Of course, and at no cost. Whether your flight is delayed, you want to extend by a day or you need to cancel entirely, just message us on WhatsApp and we'll adapt. isscars has never charged for genuine last-minute changes — it's a principle we stick to.

Question 3

What documents do I need to collect my car from isscars?

Accepted Answer

Just two documents: a valid ID (passport or national card) and your driver's licence. European, Canadian and US licences are accepted without translation. The handover takes five minutes, whether at Al Massira Airport or your hotel.

Question 4

I don't have an international credit card. Is that a problem with isscars?

Accepted Answer

Not at all. isscars was set up specifically so you don't need a Visa or Mastercard to rent in Agadir. Payment is cash on delivery — in dirhams or euros. No security deposit blocked on your account, no pre-authorisation. This is actually the most common reason our clients choose us.

Question 5

How does payment work with isscars in Agadir?

Accepted Answer

Payment is in cash at key handover — your choice of Moroccan dirhams or euros. The exact amount corresponds to the number of rental days agreed at booking, with no surprises. For longer stays, a split payment can be arranged. No card terminal, no bank transfer in advance.

Question 6

Is insurance genuinely included in the price with isscars?

Accepted Answer

Yes, without exception. Every rate shown on the site includes full comprehensive insurance: damage to the rental vehicle, third-party liability and glass breakage. You can drive from Agadir's corniche to the tracks of Tifnit or beyond, knowing you're fully covered.

Question 7

Is the price shown on isscars's site the actual amount I'll pay?

Accepted Answer

Yes, absolutely. The daily rate covers insurance, unlimited mileage and delivery within Agadir and the immediate surroundings. Nothing is added at handover. What you read on the vehicle listing is exactly what you pay — no exceptions.

Question 8

Are there reduced rates for week-long or longer rentals with isscars?

Accepted Answer

Yes, and the discount is automatic based on duration. Each car shows three tiers: short stay rate (1–5 days), weekly rate (6–15 days) and long-stay rate (16+ days). No negotiation, no promo code needed — the system applies the right rate based on your dates at booking.

Question 9

Where can I pick up and return my car with isscars?

Accepted Answer

We deliver and collect free of charge at Al Massira Airport, all hotels along Agadir bay, the Inzgane bus station or any address within 30 km of Agadir. For deliveries further afield — Taghazout, Tiznit — a small supplement may apply. Ask when booking.

Question 10

Do you really deliver the car to my hotel at no extra cost?

Accepted Answer

Yes, it's included in the rate. Whether you're staying in a beachfront hotel, an apartment near Founty or anywhere else in the Agadir area, we come to you. At return, same thing: we pick up wherever you are. No logistics to worry about.

Question 11

My flight's delayed and I'll return the car later than planned. What happens?

Accepted Answer

A delay of under 6 hours beyond the agreed return time costs nothing extra. Flights into Al Massira run late sometimes — we know that. Beyond 6 hours, message us on WhatsApp as soon as you have information and we'll work something out. We don't penalise for things outside your control.

Question 12

I'm flying home from Marrakech. Can I return the car there?

Accepted Answer

Yes, one-way returns are available with isscars. Marrakech, Casablanca and Essaouira are the most common. A logistics supplement applies based on distance — send your itinerary to contact@isscars.com and we'll quote you quickly.

Question 13

What's the minimum age to rent a car with isscars in Agadir?

Accepted Answer

The minimum age is 22, with a valid driver's licence. This rule applies to the main driver and any additional drivers declared on the contract. Under 22, we unfortunately cannot issue a rental agreement.

Question 14

How do I add a second driver to my rental with isscars?

Accepted Answer

Very simply: mention it at booking or at key handover. The additional driver must be present with their valid licence to sign the contract. They are then covered by the same insurance as the main driver for the full rental period.

Question 15

I'm travelling with my cat. Are pets allowed in isscars rental cars?

Accepted Answer

Yes, pets are welcome with isscars. We simply ask that the car is returned clean and odour-free. For larger dogs, we recommend booking an SUV — more boot space, less stress for everyone.

Question 16

I'm spending two months in Agadir. Do you have suitable long-stay packages at isscars?

Accepted Answer

Absolutely. From 16 days, our long-stay rates apply automatically. For a month or more — common among winter visitors, digital nomads and diaspora families returning home — we put together a personalised monthly offer. Email us at contact@isscars.com with your dates.

Question 17

How do I pick the right car from isscars's fleet for my trip?

Accepted Answer

Our guidance: for Agadir city with short excursions to Taghazout or Essaouira, a compact like the Logan or Clio is plenty — reasonable fuel use and easy parking. For a multi-day road trip with luggage to Marrakech or Ouarzazate, a Logan sedan or Clio 5 works better. For the Anti-Atlas or tracks beyond Imi Ouaddar, take the Duster. For groups or families, the 7-seater is the obvious choice.

Question 18

Can I get a child seat or GPS with my isscars rental in Agadir?

Accepted Answer

Yes, infant seats, booster seats and portable GPS are available on request — mention it when booking and we'll have everything ready on arrival. Practical tip: most of our clients use Google Maps on their phone with a Moroccan SIM card bought at the airport or a local Maroc Telecom shop in Agadir.

Question 19

What condition are isscars's rental cars in?

Accepted Answer

Every car is cleaned inside and out between each rental, and undergoes regular mechanical checks — fluids, brakes, tyres, lights — at our mechanic in Agadir. We complete a signed condition report together before departure. Our fleet averages under five years old.

Question 20

What do I do if the car breaks down during my isscars rental?

Accepted Answer

The 24/7 assistance number is given to you at pick-up — save it in your phone before you set off. If the car breaks down, call us immediately. Depending on the location and the issue, we'll arrange on-site roadside assistance or a replacement vehicle. You can also reach us anytime via WhatsApp at +212633009207.

Frequently Asked Questions